Our Process and Client Success Stories

How Tennessee 811 Transformed Ticket Quality Control with Skapa
TN811's partnership with Skapa introduced real-time, AI-driven ticket QC—turning a sampled, manual process into an efficient, comprehensive workflow. The result? Safer operations, smarter agents, and confidence in every ticket processed.
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KACE Group: Digitizing Trailer & Cab Inspections for a Leading Online Retailer
Skapa helped KACE Group digitize their trailer and cab inspections, enabling faster submissions, full form control, and a scalable process for compliance with their largest customer - a leading online retailer...
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Predictive Outreach AI: How Skapa Transforms Stakeholder Education and Outreach with Predictive AI
Skapa helped a statewide 811 utility protection center implement an AI-driven predictive marketing system that will be used to prioritize outreach and improve member engagement. By cleaning member data, segmenting peer groups, and assigning risk-based grades, they can focus communication where it matters most, recognize top performers, and support targeted risk reduction.
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VA811 Locate Assist: Transforming Locate Request Management with Predictive AI
Skapa's AI solution introduced real-time delay prediction into existing locate workflows, turning a reactive process into a proactive field management tool. Integrated with the Center's systems, it delivers mobile-first notifications, rescheduling capabilities, and improved coordination across stakeholders.
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How Skapa Modernized a Legacy Rating System with a Secure, Offline Web App
Skapa helped a national environmental organization migrate a legacy hazard scoring tool to a secure, modern web application. The solution enabled offline access, streamlined workflows, and simplified maintenance, all while maintaining backward compatibility and strict data privacy.
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How Jump AppSolutions Modernized Its Platform and UI with Skapa
By modernizing JUMP's applicant and admin portals, Skapa delivered a faster, more flexible platform that's easier to maintain, simpler to use, and built with scalability in mind.
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Virginia 811: Code 60 Excavator Alerts
ERMA sends app notifications to excavators when a Code 60 request is made, and alerts locators of the request outcome...
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Relias Learning: Training and E-Learning Product for the Health Care Industry
Relias, one of the top healthcare education companies in the US, utilizes hybrid training to combine online education, classroom and real-life situations into one program...
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Virginia 811: Safe Digging Org Launches New AI-Powered App to Identify Ticketing Errors
Skapa harnessed the power of machine learning to automate and streamline the auditing process...
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Relias Live: An E-Learning App Designed to Support Training for Health Care Workers
Relias Live gives learners the ability to attend virtual events, watch training content (Video, PDF, SCORM) and message their instructors. The app was built using a technology React Native...
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Utah State University: E-Learning via an Interactive Wastewater Treatment Plant Simulation
Skapa developed a web-based Training and Simulation System for Wastewater Plant Operators as a part of an NSF grant...
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UVA Health System's Neuro-Oncology Clinic: Providing Health Care Workers with Tools for Success
The University of Virginia Health System's Neuro-Oncology Clinic offering patients "advanced brain tumor treatment" options, needed an application to help track treatments and progress...
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Stantec GS Inc.: Providing Solutions to Infrastructure Development Problems for the Department of Defense
Stantec GS Inc., needed a solution to integrate their financial records between their account system and parent company's systems...
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Blue Ridge Area Food Bank: Nourishing Communities Across the State
Blue Ridge Area Food Banks' application allows the food bank's staff to track the nutritional health of their food inventory, enabling them to meet their goals for providing healthy, nutritious food and making sure that each community gets the correct amount of each food group...
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Williams Corner Wine: Cleaner More Holistic Wine Distribution
Williams Corner specializes in working with environmentally conscious growers and partners who are committed to land preservation, cleaner wine and other distilled products...
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McLean Faulconer, Inc.: Real Estate Brokers in Charlottesville, VA
McLean Faulconer needed an application that would display custom residential and commercial properties for sale and rent...
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USA Wine Imports: Providing Supply Tracking and Shipping Nationwide
USA Wine Imports needed help with supporting their enterprise resource planning (ERP) system, and hired Skapa to create a mobile real-time inventory website for their sales people...
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